The Client is a well-respected leader in the pet food manufacturing
industry. They have a strong focus on innovation to meet the
evolving needs of their customers while delivering on their core
values of quality and customer service. With their facilities running
24 hours per day, 7 days a week, this client relies on dedicated
partners who are committed to providing them with exceptional
service. Their business uses Full Truckload for all inbound
equipment and supply shipments as well as high-volume Less Than
Truckload (LTL) for all outbound product shipments.
The Client's efforts to seek out efficiencies and innovation in every
aspect of their operations led them to evaluate their inbound and
outbound shipments. With an unwavering service level
commitment to their clients, they require shipping partners that
provide the same exceptional level of service. Guaranteed high
service levels, simplicity of booking & tracking shipments, and
efficiency of operations in a carrier was resulting in high costs.
Adding even more complexity to their logistics challenge - their
freight is heavy. Food processing units were exceeding 10,000 lbs.
which not every carrier can handle properly on a global scale. For
those reasons, the Client had been using a reliable one-carrier
solution on all shipments. This one-carrier solution offered
consistent service, but inhibited the Client's ability to effectively
negotiate the most competitive rates.
eShipping's approach of All Modes, All Optimized, All Visible®
empowers our teams to evaluate client challenges holistically.
eShipping's supply chain analysts audited the Client's inbound and
outbound shipment needs across all modes they were using; LTL,
Truckload & International. Prior to partnering with eShipping, the Client didn't have access to
reports on the effectiveness and efficiencies of their shipping
decisions. eShipping's commitment to visibility provided the Client
with ongoing reporting tools as well as two Quarterly Business
Reviews per year to ensure continuous improvement.
Before partnering with eShipping, the client had been using a
one-carrier solution and still are to this day. In fact, they're still
using the same carrier as before for all inbound and outbound
shipping. With the help of our dedicated team and eShipManager®
technology, the Client experienced several critical improvements
including; a considerable cost savings of 11%, continuous freight
optimization and complete visibility across all modes. The Client is
staying focused on quality of products and customer service while
eShipping is hyper-focused on helping them optimize their logistics.